Privacy Policy

1. Introduction

E-Rate Stats ("we," "our," or "us") operates the eratestats.com website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information

When you create an account, we collect your email address and password. If you subscribe to a paid plan, payment processing is handled by a third-party payment processor. We do not store your credit card number or full payment details on our servers.

Usage Data

We collect information about how you interact with our service, including pages visited, features used, and search queries. This data helps us improve the product experience.

Analytics

We use analytics tools to understand user behavior and improve our service. These tools may collect anonymized interaction data such as page views and click patterns. They do not collect personally identifiable information.

3. How We Use Your Information

• To provide, maintain, and improve our service
• To process your subscription and manage your account
• To send you notifications about watched entities and status changes
• To respond to support requests and feedback
• To send transactional emails (account confirmations, billing, support replies)
• To detect and prevent fraud or abuse

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our platform, including providers of:

• Database hosting and authentication
• Payment processing
• Content delivery and security
• Transactional email delivery
• Analytics

These providers only have access to the information necessary to perform their services and are contractually obligated to protect your data.

5. Data Security

We take the security of your information seriously and apply a range of administrative, technical, and organizational safeguards appropriate to the sensitivity of the data we handle. Our security practices are reviewed on an ongoing basis. No method of transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

7. Cookies

We use essential cookies for authentication and session management. We use localStorage to persist your theme preference. We do not use third-party advertising cookies.

8. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at: support@eratestats.com